Our Privacy Statement

This is the privacy policy of Concert Trade. It applies only to personal data as defined in s.1 of the 1998 Data Protection Act ("personal information" or "information") and not other types of business or general information. Broadly speaking, this is information that enables you to be identified, such as your name, address and email address.

The policy tells you who we are, how we collect personal information about you through this website, what we intend to use that information for, with whom we intend to share it and how we keep it secure.

Please read this policy carefully. By accessing or using this website you are deemed to agree to the terms of this privacy policy, and if you do not agree with it, then you must not send us any personal information.

Note that if you follow a link from this site to another site, this policy will no longer apply. We are not responsible for other sites´ information handling practices. Use of your information by the owner of the linked site will normally be governed by that site´s privacy policy, which we encourage you to read.

Further information about privacy and data protection issues including the online Register of Data Controllers can be found on the Information Commissioner´s website at www.informationcommissioner.gov.uk

We respect your personal information and undertake to comply with applicable UK Data Protection legislation in place from time to time. When you shop on our site, we collect personal information from you such as your name, e-mail address, billing address, shipping address, telephone number, product selections, details of payments made and if you register with us, a password. We do not collect any credit card details, all payments are processed through Protx, our independent Payment Service Provider. Please refer to Protx’s website for details of how they manage your financial information by clicking the link www.protx.com/privacy.asp

We may also collect, or our third party ad server and content server will collect the URL you came from, IP address, domain types (e.g. .co.uk, .com, etc.), your browser type, the country, the pages of our site that were viewed during a visit, and any search terms that you entered on our site.

We confirm that any personal details which you provide to us (or which are available on public registers) from which we can identify you are held in accordance with our Data Protection Registration Notification. When you place an order on the Website, we consider the information you input as private. The information is kept on a secure server protected from outside parties.

We use this information mainly for the purpose of processing your orders; we may also use this information for statistical purposes in order to improve the website and its services to you. By registering for an account, the website will remember your address and contact details for next time you visit the shopping cart. You will also be given the opportunity to consent to receiving our newsletter but this is there is no automatic subscription.

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999. You may unsubscribe to our mailing list at any time by replying to a promotional e-mail with "unsubscribe" in the subject line or by sending an e-mail to our Customer Service Representatives notifying us that you no longer wish to receive promotional e-mail from us.

You should be aware that if we are requested by the police or any regulatory or government authority investigating suspected illegal activities to provide your User Information and/or information concerning your activities whilst using the Website we shall do so.

We use "cookies" to keep track of your current shopping session to personalise your experience and so that you may retrieve your shopping cart at any time.

Please check back frequently to see any updates or changes to our privacy policy.

Questions regarding this Policy should be directed to info@concerttrade.com. Alternatively we may be contacted directly at the following address:

Attn: Privacy Compliance Officer
Concert Trade
2 Old Market Place
Altrincham
Cheshire
WA14 4NP
United Kingdom